6400 Millcreek Dr.  Mississauga, ON L5N 3E7  Unit 12    

Monday - Friday 9 - 6   Saturdays 10 - 4   Sundays 11-3

Decor and Living Inc.'s List of Frequently Asked Questions

  1. Will a Gas Fireplace operate during a power failure?  Yes!  All of our gas fireplaces incorporate a self-generating millivolt system that operates independently from any outside electrical current.  Only accessories such as blowers and some hand held remotes rely on house current for power and our fireplaces will perform effectively even without those accessories.
  2. What are BTUs? BTUs (British Thermal Units) are a standard of measurement which represents the heat value of any type of energy used to create heat.  The amount of fuel that a fireplace will consume per hour is calculated with the BTU value of the fuel it uses to determine the input of that fireplace.  BTU values of any type of energy are determined by the actual amount of heat required to increase the temperature of one pound of water by one degree Farenheit.
  3. How much fuel do fireplaces consume and how much do they cost to operate? This is easily calculated provided that you have the local price of the fuel to be used. 1 cubic foot of natural gas will produce *1000BTU per hour, 1 litre of propane will produce *29,059 BTU per hour and 1 US Gallon will produce *110,000 BTU per hour. (*values may vary slightly, depending on location) The BTU of the fireplace is divided by the BTU value of the fuel to determine the amount of fuel consumed per hour. Example: A natural gas fireplace that has an input of 30,000 BTU per hour consumes 30,000 / 1000 = 30 cubic feet/hour. If the price of natural gas is .35 cents ($0.0035) per cubic foot then 30 cubic feet x .35 = 10.5 cents ($0.105). Therefore the cost of operating one of our 30,000 BTU Natural Gas Fireplaces such as the new GDS28 Gas Stove for one hour is 10.5 cents.
  4. What is radiant heat? Radiant heat is transmitted from a heat source via rays just like rays of sunlight. These rays pass through the air without heating it since only solid objects can absorb the heat they transmit. Dark colours absorb more radiant heat than lighter colours which reflect more of it. This is why light coloured clothing is cooler than dark coloured clothing. All our Napoleon Fireplaces are designed to generate radiant heat into your living room.
  5. What does zero clearance mean? Zero clearance is a term used to describe a certain fireplace's ability to be enclosed completely by combustible building material that can be positioned right up against the body of the fireplace. That is the back, top, bottom and sides. The front area is designed to radiate heat and therefore must be given adequate clearance to combustibles. In this case, objects such as furniture, should be kept a minimum of 48" away. With the exception of our stoves and inserts, all our other models are designed, tested and approved to be installed with zero clearance to combustible framing.

6.      What are my Gas Burning Options?  There are four types of natural gas fireplaces to consider for your home:

To keep your new natural gas fireplace working safely and efficiently have it serviced every year by your local, licensed HVAC technician, a service available from Decor and Living Inc..

  1. What are some Gas Burning Safety Tips?

Download Enbridge's Free Brochure on Homeowner's Guide to Maintenance for A Natural Gas Fireplace

If you have any other questions, please feel free to contact us, we're happy to answer any and all questions!!